Due to limited availability, we request that you cancel at least 48 hours prior to your party date . You may cancel by phone or online here. If you have to cancel your party, we offer you a credit to your account if you cancel before the 48 hours, but do not offer refunds. You may use these credits towards any future project, workshop, or party. However, if you do not cancel prior to the 48 hours, you will lose the payment for the party rental fee.